We support you throughout your digital transformation
Utilising our extensive market intel, our Consultants provide helpful guidance for both clients and candidates throughout the journey.
For over a decade, we have provided an ethical approach to recruitment, shining a spotlight on fair pricing and professional service to ensure we act as an extension of your own team.
We deliver contingent and permanent resources at every stage of our client’s digital transformation process.
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HR & Finance Digital Transformation Services
PHASE ZERO
Discovery
Target Operating Model (TOM)
Technology Evaluation & Selection
Phase Zero
The first question every management team should ask is: "Do we have the right plan in place, or are we relying on our vendor to build the plan?"
Whatever the answer is, internally consider developing a plan for yourselves to run in parallel with your implementation partner of choice. Developing this plan provides a good statement of work (SOW) for all parties. Statements of work incorporated into a request for proposal (RFP) can help identify vendor capability and assist with selection.
Two common preconceptions to avoid:
• Believing "we have to migrate x records at y sites in z time-frame" and our partner takes care of everything else.
Without all parties agreeing to a clear statement of work (SOW), you set unrealistic expectations leading to problems, delays or even threaten the overall chance that the programme succeeds.
and
• "Let's migrate all our existing processes into the new platform and make it our own". Then bringing vendors to the table to tell them how you want "your" platform built to fit "your" process rather than scrutinising how effective it is in the first place.
Market thinking has shifted toward a more "out of the box" standardised model with the expectation that customers adapt and configure within platform governed parameters flexibly.
How Lucas Kennedy Helps
The LK network has access to the best HR and Finance Technology Programme Leaders. The Programme Managers and Workstream Leads we deliver to you can refine a statement of works from a technical partner to align with your goals or conduct the appropriate preparation activities to resource a proposal. We will find the right resource for your requirement.
Phase Zero
Business is spending more on technology, yet major transformations often fail. In many cases, the problem lies within the organisation: team members with critical skills are unempowered to use them. Agile delivery isn't bringing expected benefits. The organisation is unable to react quickly to changes in the technology and market landscape.
Creating a solid Operating Model enables high-velocity change, consistent governance and a comprehensive talent strategy that ensures organisations start a journey geared for success.
How Lucas Kennedy Helps
LK will source from our network to provide you Architects and Operating Model leaders to work with your organisations leaders. They will help you enable the tools and process for effective decision-making and helping redesign how work gets done to organise your teams for accountability and effectiveness.
Phase Zero
A disciplined technology selection methodology involves technology and licensor comparisons from economic, technical, environmental, operability & reliability, and commercial standpoints.
An organisations evaluation criteria are critical to achieving the objectives laid out in the Case for Change whilst aligning to the overall Technology and Operating model.
Divergent thinking during the early phases can be precious. There are usually several solutions to a problem. Challenging the status quo, identify all the available paths before ultimately selecting the most appropriate solution for a specific situation is critical at this stage.
How Lucas Kennedy Helps
LK can find you the right professionals to help you identify high-level requirements, form a solid case for change and drive decision making toward the technology right for your organisation.
IMPLEMENTATION
Programme Management
Change Management
Business Process Engineering
Functional Design & Config
Data Migration
Integrations
Testing
Deployment
Reporting & Analytics
Implementation
Programme management is the coordinated management of a portfolio of projects enabling organisations to deliver benefits of strategic importance. Benefits defined by your strategy should be at the heart of your process using programme management to create and enforce the governance framework to ensure this at all times.
How Lucas Kennedy Helps
LK’s resource network has driven some of the worlds most significant HR and Finance platform transformations. These established Programme Delivery leaders bring seasoned expertise, leadership, and intelligent method to deliver success, transparency and certainty to your programme.
Implementation
Effective Change management for organisations is often the difference between staying relevant and surviving the ever-disrupted market climate and fading into obscurity. Combining change management with project-work management offers the combined potential for delivering new results and capabilities, successfully embedding the change, and realising value.
The change management process links strategy with execution and deployment operationally and the ultimate realisation of the expected benefits.
How Lucas Kennedy Helps
Are you juggling multiple workstreams to tight deadlines? Need to deploy multi-region without downtime or make organisational changes to your platform upstream? LK will find you the best Change professionals to make these kinds of scenarios succeed.
Implementation
A business process is a collection of related, structured activities or tasks by people or, more recently, artificial intelligence. A specific sequence produces a service or product (outcome) for a target audience. Business processes occur at all organisational levels and may or may not be visible to the customers.
A business process, often modelled as a flowchart, whereby a sequence of activities with adjoining decision points and relevance rules, based on data in the process. The benefits of using business processes include improved quality assurance and customer satisfaction allowing higher levels of market agility.
Process-oriented organisations break down functional silos and the associated barriers of traditionally structured departments.
How Lucas Kennedy Helps
LK deliver through our network, independent Business Architects, functional consultants and Analysts who are experts in each of the modules you choose to adopt. Whether HCM, Absence, Talent or Compensation, they will support your organisation's business process re-engineering throughout the engagement.
Phase Zero
Functional design is a critical part of your implementation. The work done here is fed by requirements gathering, gap fit analysis of your business processes vs the functionality of the target technology solution and business process re-engineering to bring your processes in line with what the chosen platform can deliver. Once this outcome has been achieved, good functional design ensures the way your platform works and behaves delivers the outcomes your organisation requires and the solution can then be configured based on this design. In order for this to be a success, having skilled resources that understand the technology and its functionality, configuration, limitations and how to deliver the design piece is essential to the successful delivery of the solution and adoption of its users.
How Lucas Kennedy Helps
Since 2008, Lucas Kennedy have delivered Functional Consultants who have been instrumental to the success of numerous technology implementations. We understand the technology and your requirements and deliver the best resources in the market to meet your needs and ensure your programme is a success.
Working with your business teams they will help you understand what works, how to get the very best out of your platform and design and configure the solution to deliver the functionality you require and maximising the adoption across your organization.
Phase Zero
The principle aim of good data management is to help people, organisations, and connected things optimise the use of data. Aligned within the bounds of policy or regulation to make decisions and maximise the benefit to the organisation, a comprehensive data management strategy is becoming more critical than ever as organisations increasingly rely on immaterial assets to drive value.
How Lucas Kennedy Helps
Need to create or drive a data strategy? Cleanse, map, re-map data points or migrate your data to a new location entirely.
These are a few areas where the LK Data Specialist network of resources bring data and mass data management expertise as part of your broader change programme.
Phase Zero
Most large-scale organisations likely have current and legacy platforms using varying degrees of integrated solutions. How seamless these touchpoints significantly affect the quality and functionality outputs from workflow and business processes working within each system.
Whichever route you choose to connect to an external payroll provider or interface with downstream systems, there will inevitably be a degree of integrating required.
How Lucas Kennedy Helps
Whether it's native integrations or connectors built by vendor aligned tooling (e.g. Workday Studio/Connector), the LK network delivers top connectivity resources.
These specialists bring knowledge and experience to platform interoperability, intelligently ensuring seamless connectivity throughout your platform estate.
Phase Zero
Shifting away from legacy solutions requires a mindset shift with regards to testing. Many organisations typically continue the same way, by opting to test everything. This could include the underlying system, server and databases.
A massive benefit of services like Workday is that the background IT is taken care of for you. Testing the functionality of your configuration and third-party integrations, however, ensures that all your business-critical processes are working as intended. Not only that, a defect-free application gives a superior user experience, better ROI, and wider adoption. Therefore, testing goes hand in hand with a successful business operation.
How Lucas Kennedy Helps
Our network of Test Managers and Analysts can help your organisation devise and implement a robust testing strategy and deliver end to end and UAT testing giving you the confidence that your configuration is fit for purpose and ready for live operation
Phase Zero
Is one of the final stages of your programme and navigating successfully through the deployment process can be a complex challenge for even the most well-run organisations. Having the right professionals working within your organisation alongside your partners, particularly in global programmes with demanding regional stakeholders will largely dictate how successful your deployment and its localised elements will be once live.
How Lucas Kennedy Helps
The LK network contains some of the top HR Programme Leadership talent available on the market today. These Programme Managers and Workstream Leads will ensure that all the moving parts of your global programme are working in sync ready for deployment.
Whether that be troubleshooting multi-region payroll integrations, resolving localised differences so they accurately report regardless of currency variations or expertly planning user acceptance testing schedules across multiple time zones to deliver like clockwork and to the quality your organisation demands.
These are a handful of examples needing expert experience by these professionals to take your programme successfully through deployment into a live, production environment.
Phase Zero
Reporting and Analytics prepare and analyse data to find and share actionable insights, helping users improve decisions and business performance through various mediums, e.g. reports and dashboards.
Reporting and Analytics at their core enable your organisation to track, understand, and manage your day to day activities by maximising enterprise performance. When correctly tuned, organisations can improve operational efficiency, build profitable customer relationships, and develop differentiated product portfolios.
Developing the correct reporting and analytical metrics is critical to the decisions made in every board room.
How Lucas Kennedy Helps
Reporting and Analytics are critical to many boardroom decisions. LK can source Reporting Leads, Report writers and Analytical experts through our professional network to operate alongside your executive and operational teams.
These professionals will ensure your organisation has the proper visibility of its activities to enable informed decision making through real-time data.
SUPPORT
Business as Usual
Optimisation & Enhancements
Support
Business as usual is a phrase that gets used in a variety of ways, typically it is standard day-to-day business operations in an organisation.
In the context of your new implementation, it refers to the day-to-day operational support needed to maintain and deliver the normal and expected outcomes from your implementation. Planning what comes after go-live is one of the most important activities to ensure your userbase responds positively and uses your platform intuitively.
The most competent technical deliveries often fail if the BAU experience is not properly considered. Internal support resources is often an afterthought and many clients struggle to find the resources they need to not only support the live solution, but to deliver ongoing enhancements and optimisation.
How Lucas Kennedy Helps
Lucas Kennedys talent network understands that the tone a programme carries after it goes live, lives, and dies on the user's BAU experience. They will help you look beyond the immediate challenges of the programme to make sure your BAU experience brings the positive feedback you need for it to be recognised as an organisation-wide success.
We have assisted countless organisations with building their internal support capability by placing fully referenced, permanent support resources which ultimately provide cost savings by not relying on external partners to deliver all of the support, configuration changes and additional optimisation projects.
Support
Whether you take the literal translation "the action of making the best or most effective use of a situation or resource."
Or apply a more business-centric definition, "the process of identifying and implementing new methods that make the business/process/activity more efficient and cost-effective."
Continuous service improvement and optimisation go hand in hand. Your CSI culture should look to tune and optimise every practical application of the term to stay ahead of the pack and relevant in your respective market.
How Lucas Kennedy Helps
Continuous improvement is at the core of everything LK and its professionals do. LK can provide skilled resources from its network, bringing experience from countless transformation engagements across a prestigious customer base.
The result is a well-tuned internal support capability and an ethos committed to continuously improving through process and governance
Work With Us
Download our ‘Work With Us Pack' to see how we'd become an integral source in your digital transformation journey
DOWNLOADLucas Kennedy offers candidates opportunities to work for some of the largest and most successful organisations across the globe.
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Alice Gare - Office Assist
+44 (0)208 658 5525
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